Assistant: Hello, Victory Home Repair Services, how may I help you?
服務員：你好，這裡是勝利維修公司，可以如何為您服務？

Mrs. Wong: Hello. I’d like someone to come and take a look at my kitchen sink.
黃太太：你好，我想找人來看看我家廚房的洗滌槽。

Assistant: Sure. What’s the problem?
服務員：當然可以。是什麽問題？

Mrs. Wong: It seems to leak water whenever I turn the faucet on.
黃太太：好像每次開水龍頭的時候都漏水。

Assistant: Okay, what area are you in?
服務員：好，您住在哪個地區？

Mrs. Wong: Oakley.
黃太太：奧克理。

Assistant: We can have someone come out on Thursday at 9 a.m.
服務員：我們可以派人禮拜四早上九點過來。

Mrs. Wong: Oh. Can you please make it sooner? The water has seeped into the woodwork of my kitchen cabinet and is already causing damage.
黃太太：噢。可不可以提早一點？那水都已經滲透了我的木櫥櫃，造成了損壞。

Assistant: I see. Hm… One of our technicians is in your area this afternoon. How about if we squeeze in your appointment at 4:30 p.m.?
服務員：原來如此，嗯……今天下午有一位技師在你的地區工作。要不要我們把你的預約時間擠在下午四點半？

Mrs. Wong: That will be great.
黃太太：那太好了。

Assistant: Very well, can I have your name, house address and telephone number?
服務員：很好。請問您的姓名、地址和電話號碼是什麽？

Mrs. Wong: The name is Wong. The address is 456 Stafford Road, Oakley.My number is 987-1000.
黃太太：我姓黃。地址是奧克理的史達福道456 號。我的電話號碼是987-1000。

Assistant: You’re most welcome. Is there anything else I could assist you with?
服務員：很樂意為您效勞。還有其他可以幫您的嗎？

Mrs. Wong: No, Thanks.
黃太太：沒有了，謝謝。

Assistant: Have a great day!
服務員：祝您有美好的一天。

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