At the Customer Service 在商店顧客服務部
A: Customer Service Representative（服務代表）
A Welcome to Customer Service, how can I help you today?
B Hi, I would like to return this dress.
A Sure, I can help you with that. Can I see your receipt?
B Here you go. I bought it three days ago, but it’s not my size.
A Do you want to exchange for a different size?
B I checked with the salesperson, but they didn’t have my size.
A I am sorry to hear that. Would you like cash or store credit?
B Cash is fine, thank you.
A Ok, here is your money. Have a great day.
B Thank you. You too!